Disney has announced that they will be expanding the “Four Keys” training to include a new “key” – Inclusion.
For more than 60 years, The Walt Disney Company has trained their employees on four “keys” – Safety, Courtesy, Show, and Efficiency. These have driven the training and world class service that Disney is known for.
As Disney works to implement meaningful cultural change, a new key has been introduced – Inclusion. The new key will be worked into the global training, although an exact position in the hierarchy hasn’t been established yet.
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Photo credit: Medium