Guests visiting the Disneyland Resort now have the option to purchase merchandise via the Disneyland app and pick up their items at a convenient time after Cast Members have done the shopping for you. The Mobile Order service builds upon the concept of Mobile Order for food by allowing guests to shop and checkout via the Disneyland app and pick up their merchandise without having to wait in line or browse a store for an item. Here’s the description of the service from Disneyland:
Make a purchase using mobile order through the Disneyland app for select items and have your merchandise waiting for you to pick up at any of these 3 locations:
- Left of City Hall – Main Street U.S.A., Disneyland Park
- Elias & Co. – Disney California Adventure Park
- World of Disney – Downtown Disney District
In order to access Merchandise Mobile Ordering, you can search for “mobile order service” in the Disneyland app. Here are the steps once you’ve reached the Mobile Order Service page (note that it is different than the food & drink Mobile Order functionality). Merchandise Mobile Order Service is also different than Mobile Checkout, which allows guests to simply check out once they have completed their in-person shopping. Here are the steps once you’ve reached the “Buy Now, Pick Up Later with Mobile Order Service” page in the Disneyland app:
- Select a pick-up location above and choose your pick-up arrival window. Both a valid park admission and park reservation for the same day and the same park are required for park entry to pick up your order from a park location.
- Browse the list of merchandise and add the items you’d like to purchase to your cart.
- After you’ve reviewed your details, pay for your order using a Disney Gift Card, Disney Rewards Redemption Card, Apple Pay or a stored payment method.
- You’ll receive a notification from the Disneyland app when your order is ready for you. Once within your arrival time, let us know you’re on your way by tapping the “Prepare My Order” button in the Disneyland app.
Mobile order for merchandise is available for select items at participating locations—now testing for a limited time.
Discounts
Eligible discounts will be applied for the following:
- Disney Visa Cardmembers
- Disneyland Resort Magic Key Holders
- Disney Vacation Club Members
A Disney account is required.
Disneyland Resort Magic Key Holders and Disney Vacation Club Members
If you qualify for a discount as a Magic Key holder or eligible Disney Vacation Club Member, we’ll automatically apply it to your total. Make sure your pass or membership is linked to your Disney account.
Disney® Visa® CardmembersPay with your Disney Visa Card and/or Disney Rewards Redemption Card to qualify for the Cardmember discount. Make sure to use the most recent version of the Disneyland app to receive applicable discounts.
Returns
Items purchased through mobile order are subject to the standard Disneyland Resort return policy and procedures. View the merchandise return policy for Disneyland Resort owned-and-operated locations.
If you do not pick up your merchandise order from the selected pick-up location before the location closes at the end of the day on which you placed the order, the order will be refunded.
Mobile merchandise ordering, offerings and availability are subject to restrictions and change or cancellation without notice. Disney reserves the right to cancel any purchases at any time for any reason without liability, and to provide applicable refunds.
As always, keep checking back with us here at BlogMickey.com as we continue to bring you the latest news, photos, and info from around the Disney Parks!