Disney has announced that the My Disney Experience app and DisneyWorld.com website are now the preferred home for booking and modifying table service dining reservations.
Due to their “overwhelming popularity”, Disney has begun to push guests to the app and website to handle most table service reservation actions.
While Disney wants guests to use the app and website, they say that “Cast Members at the Disney Reservation Center will continue to be available to help with reservations for groups of eight or more, same-day cancellations, in addition to other assistance guests may need, including Disney Resort hotel reservations, special offers, general questions and more”.
It’s an interesting statement, and when questioned about whether guests will be able to call (407) WDW-DINE, Disney reiterated that the app and website are the preferred method to book and modify table service reservations.