As Disney continues to come up with guidelines and best practices for reopening, they are sending out emails to guests with stays scheduled between May 17th and May 23rd. In the email, Disney is notifying guests that their reservations will be cancelled and that they have a few options going forward. Here’s a look at the email:
In keeping with our focus on the well-being of our Guests and Cast Members during these rapidly changing times, Disney Resort hotels and theme parks at Walt Disney World Resort are currently closed until further notice.
Your upcoming travel dates are impacted by these closures. You have the option to modify or cancel your Disney Resort hotel reservation or Walt Disney Travel Company package up to your original check-in date. If no action is taken, we will process any refund due to your original form of payment if a payment had been made. If you did not book through Disney directly, please contact your Travel Professional. Note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.
Additionally, for your convenience, we will also cancel most of your dining and experience reservations* and process any refund due to your original form of payment if a payment had been made. You will receive a separate cancellation notice as confirmation.
Enjoy a special summer offer
Because your Walt Disney World reservation is affected, you’re invited to reschedule a magical vacation and take advantage of a special package offer. After all, summertime is the perfect time to make the kind of cherished memories that we all need–now more than ever.
Get a FREE dining plan
when you purchase a non-discounted Walt Disney Travel Co. package that includes Theme Park tickets and accommodations at a select Disney Resort hotel.
Valid for arrivals June 1–September 30, 2020.
Book through May 31.
This offer is valid only for Guests who previously booked a vacation package or room reservation to stay at a Disney Resort hotel at Walt Disney World Resort for travel dates March 16 to May 31, 2020.
Offer not valid for reservations canceled before March 1, 2020.
This offer is subject to availability. Length-of-stay requirements may apply. Everyone in the same room must be on the same package. Theme Park tickets valid for admission beginning on date of check-in and must be used within a limited period of time, depending on length of stay and ticket type. Visit DisneyWorld.com/usage for more details. See Important Details below.
Call (407) 939-4251 or your Travel Professional to learn more or book.
Rest assured, we will continue to monitor the situation and make timely decisions based on expert guidance. For the latest information, please visit DisneyWorld.com/Updates.
We thank you for your continued understanding, and we hope to see ya this summer!
Important Details
Cannot be combined with any other discount or promotion. Advance reservation required. Offer excludes campsites. Dining plan excludes gratuities. Some Table-Service restaurants may have limited or no availability at time of package purchase. Children ages 3–9 must choose from the children’s menu, if available. Walt Disney Travel Company CST#1022229-50
*Select dining locations and experiences operated by third parties may not be cancelled.
As always, keep checking back with us here at BlogMickey.com for the latest Disney Parks news and photos. We’ll continue to bring you news and photos, where possible, through the Disney Parks closure due to Coronavirus (COVID-19) and will resume our normal coverage once the parks reopen to guests on July 11th!