Walt Disney World has issued an official statement about the third-party payment issues that we told you about last week. Here’s the statement:
Thank you for being a part of the Passholder community.
We wanted to make you aware that a technical issue with our third-party payment vendor caused a delay in processing preauthorized payments made through the monthly payment program from November 18-27, 2023. We apologize for any inconvenience this may have caused.
We will resume processing monthly payments this week, including charging payment cards for those payments that were due between November 18-27, 2023. Depending on the financial institution issuing your payment card, it could take up to 5 business days for this charge to appear in your account.
Please note this did not affect Passholders who paid for their Annual Pass in full. For those on the monthly payment program whose payments were affected by this issue, your payment schedule will resume and continue moving forward, and you can expect your next payment to be charged on your normal monthly payment date.
We appreciate your understanding and patience. We look forward to seeing you real soon!
As always, keep checking back with us here at BlogMickey.com as we continue to bring you the latest news, photos, and info from around the Disney Parks!