The Walt Disney World website is currently experiencing technical difficulties as Annual Passholders flood the site following the announcement of Tiana’s Bayou Adventure previews.
Earlier today, it was announced that Annual Passholders will be required to make a Disney Park Pass reservation for the opportunity to join a Virtual Queue for previews of Tiana’s Bayou Adventure before opening day. The requirements are as follows:
- First, make a park reservation to Magic Kingdom park on a preview date to have the opportunity to join the 7:00 AM virtual queue for that day. Or, you can make a park reservation to any theme park on a preview date to have the opportunity to join the 1:00 PM virtual queue.
- On the date of your reservation, request to join the virtual queue by using the My Disney Experience app. There will be 2 opportunities to join each day of previews.
- The 7:00 AM virtual queue will be available to Passholders with a park reservation to Magic Kingdom park for that day.
- The 1:00 PM virtual queue will be available to Passholders with a park reservation to any theme park for that day. As a reminder, Passholders must enter the theme park where they have a reservation prior to visiting Magic Kingdom park. Or, on June 13, 14, 17, 18 or 20, they can enter Magic Kingdom park without a reservation after 2:00 PM.
- Passholders do not need to have entered a theme park when they request to join the virtual queue.
As a result, Annual Passholders are swamping the Walt Disney World website, and a few tech adjustments have been rolled out on the fly. First, a message on the Park Pass reservation page advises all guests that the Park Pass system is struggling a bit this morning (screenshot below).
To manage the demand on the Disney Park Pass reservation page, Disney World has rolled out a waiting room that will act as a way to manage guest demand on the website. In short, guests attempting to visit the Park Pass system are put into a waiting room so that Disney World can limit endpoint demand on the system itself.
This comes after extremely high initial demand that broke the Park Pass reservation page (seen below), presenting guests with the familiar “Someone Ate the Page” message.
Now, waiting room times are quoted at “more than an hour” as Disney World manages demand. It’s important to note that while initial demand will be high, there will probably be opportunities for Annual Passholders to make reservations at a later time. From the outside looking in, it appears that Disney World is very confident in the attractions ability to churn through guests, and Annual Passholders only need to make a reservation at any theme park for a day when they want a shot at joining the 1pm Virtual Queue.
For more information about the Annual Passholder preview, check out our article below.
As always, keep checking back with us here at BlogMickey.com as we continue to bring you the latest news, photos, and info from around the Disney Parks!
